Returns that do not meet our policy will not be accepted. Store and online purchases can only be returned to the store for an exchange or store credit within 7 days of purchase. Store credits are only good for 30 days. Items must be returned unwashed, unworn, no odor, undamaged, and with tags attached. All returned items must be accompanied by original receipt or gift receipt. Returns without a receipt will be reviewed on a case by case basis, but are generally refused. If a return without a receipt is accepted, the return will be issued in the form of store credit only and the item’s value will be equal to the lowest retail price that it was available for within the most recent 30 days regardless of the tagged price due to in store sales and promotions that may have been going on during that time frame. All sales are final with jewelry, personal care items, purses which they cannot be exchange.
Online orders will be processed and shipped within 1-3 business days from date of purchase. Shipped orders will be sent via USPS with a tracking number (US only). International orders will be sent via USPS with a document location number for customs but not a tracking number. We are not responsible for returned, damaged, lost, or stolen packages, nor are we responsible for incorrect addresses. We ship to the address provided at checkout. If a package is returned due to an incorrect address, we are happy to resend it to you, but may charge an additional shipping fee. Shipping fees are non-refundable, even if orders are returned. Orders of $75 and more will be eligible to receive free standard shipping (US only).
In-Store Pick-Up Policy
Orders purchased online for in-store pick-up before 3 pm will be ready for pick-up by the end of the same business day. Pick-up orders that are purchased after 3 pm, after normal business hours, or on non-business days will be available for pick-up by end of day on the next business day. You will receive an email when your order is ready for pick-up.